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Privacy Policy (GDPR)

Last updated: 2024.01.01

We at Panorama Apartman Torrevieja take the protection of your personal data seriously. This privacy policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

Data We Collect

When you make a booking, we collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Check-in and check-out dates
  • Language preference

How We Use Your Data

  • To process and manage your booking
  • To send you booking confirmation and payment information
  • To communicate about your stay (check-in details, special requests)
  • To comply with legal obligations

Data Protection

Your personal data is stored securely and is only accessible to authorized personnel. We do not sell, trade, or share your data with third parties, except where necessary to process your booking or comply with legal requirements.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right to access - request a copy of your personal data
  • Right to rectification - request correction of inaccurate data
  • Right to erasure - request deletion of your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to data processing
  • Right to withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking data is typically retained for 3 years after your stay for accounting and legal purposes.

Contact Us

For any questions regarding your personal data or to exercise your GDPR rights, please contact us at:

panoramapenthouseapartman@gmail.com

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